Return and Refund Policy

Last Updated: 10/06/2026

At stylemantra, customer satisfaction is important to us. Please review our Return and Refund Policy below.

Return Eligibility

Products may be eligible for return if:

• The item is unused and in original condition.

• Original packaging, tags, and accessories are included.

• The return request is submitted within 2 DAYS of delivery.

Non-Returnable Items

The following items are generally not eligible for return:

• Personalized products

• Gift cards

• Clearance or final-sale items

• Hygiene-sensitive products

• Items damaged due to customer misuse

Damaged or Defective Products

If you receive a damaged, defective, or incorrect item:

• Contact us within 24 hours of delivery.

• Provide photos or videos showing the issue.

• We will review the claim and provide an appropriate resolution.

Return Process

To initiate a return:

1. Email us at [twobrothers143786@gmail.com].

2. Include your order number and reason for return.

3. Wait for return approval and instructions.

4. Ship the item as instructed.

Unauthorized returns may not be accepted.

Refund Process

Once the returned product is received and inspected:

• Approved refunds will be processed to the original payment method.

• Refunds may take 5-10  days to appear, depending on your payment provider.

Exchanges

Eligible products may be exchanged for:

• Different size

• Different color

• Replacement of defective item

Exchange availability depends on stock availability.

Return Shipping Costs

• If the return is due to our error (wrong, damaged, or defective item), we may cover return shipping costs.

• For other returns, customers may be responsible for return shipping expenses.

Cancellation Policy

Orders may be canceled before shipment. Once shipped, cancellation may not be possible and the return policy will apply.

Contact Information

Email: twobrothers143786@gmail.com
Business Name: stylemantra